Troubleshooting

Hackshield error

DETECT_HACKING(checkcode=10801)

1. Player should delete folder "hshield" and patch again, don't forget to start as Administrator.
2. Some process (TS, Keyboard, etc..) is trying to inject the client. The Player should close all additional software and try again.

START_SERVICE_ERROR(ErrorCode=204)

1. Running the game as administrator (right click and select Run as Administrator)
2. Make sure hackshield is on your antivirus and firewall exception/white lists
3. Do a virus scan on your computer, some virus and malware can cause this error
4. Make sure you are not using any software that migh interfere, like some Team Speak plug ins, or even online radios and homebanking java pop-ups
4. Delete the hshield folder from the metin directory and try repatching the game as admin
5. Patch hackshield manually as admin (run hsupdate as admin)
6. If nothing works you can use the System Recovery option on windows to recover the system to a point before it stoped working

Torrent patcher error

Could not unzip file. Error occured while downloading (URL...)

1. Make sure you are not running other metin at the same time, restart your computer to be sure.
2. All metin folder has to be on the whitelist for both anti-virus and firewall
3. Disable data execution prevention if you are on windows 7 or vista

url/metin2torrent.config.xml error code 2

1. This error can be cause by lack of internet connection
2. If Internet connection is present, it is likely that something is blocking metin access to the internet, make sure metin is on the white list for both your firewall and anti-virus.
3. Disable data execution prevention if you are on windows 7 or vista
4. Disable off-line mode on Internet Explorer

Game start error

Metin2.CREATE_NO_APPROPRIATE_DEVICE

1. Close all Metin2 processes, restart your computer to be sure. Run the game again.
2. Update the video card driver.
3. For NVIDIA video card: Open your NVIDIA control panel. At point "Resolution" needs the hooks to be removed at "Show only TV resolutions".
3. For AMD video card: Open your AMD Catalyst Control Center. At point "Properties (Digital Flat-Panel)" (found under "Desktops and Displays" > "My Digital Flat-Panels") needs the hooks to be removed at "Show only TV resolutions".

System does not support 3D graphics

This message appears: "Sorry, Your System does not support 3D graphics, please check your hardware and system configuration then try again."
1. Close all Metin2 processes, restart your computer to be sure. Run the game again.
2. Update the video card driver.
3. Update DirectX.

Cannot find python27.dll

You will need to install Microsoft .NET Framework 3.5 Service Pack 1.

Game Play

Guild logos no longer show up for me

Close all Metin2 processes, restart your computer to be sure.
Go to the Metin2_UK folder, locate the "mark" folder and delete the contents of the folder.
Run the game. If it does not work, then you can try the proposed solution by several times.